How to
start up

Interested in joining the Hairhouse family? Follow these steps to get started.

  1. Talk to us

    Register your interest by submitting an enquiry form and one of our specialist team members will contact you within two business days. They’ll ask about your goals so we can establish the compatibility of a possible partnership.

  2. Information kit

    We'll follow up the call by sending you an info kit containing the full rundown on the Hairhouse brand, the business model, and the benchmarks and key performance indicators for new store owners.

  3. Self evaluation

    All new Hairhouse store owners are required to speak to a minimum of three current store partners as a way of gaining valuable insights. We also encourage new owners to consult independent legal and financial advice.

  4. Approval & start up

    We take pride in every one of our stores, and therefore new store owners are required to meet the Hairhouse owners and directors at our Melbourne support centre for final approval. Once approved, legal documents will be drawn up, training will begin, and you'll be on your way.

A young female Hairhouse employee chats to a young woman over the counter of a Hairhouse store.

Frequently asked

Our team is here to answer your specific queries, but see below for all commonly asked questions about owning a Hairhouse.

  • A royalty fee of 6% + GST and a 3% + GST marketing fund levy will be charged on total gross sales.

    The marketing fund levy goes into a pool which is used to create national marketing campaigns to support ongoing promotions. Our suppliers also contribute to this fund to boost marketing activity and effectiveness

  • Our property department will work with you to identify key retail locations. Over the last 20 years we’ve developed strong relationships with all the major shopping centres around Australia, so you’ll benefit from our knowledge, experience and brand name. We also understand our brand’s DNA extremely well, so we know what locations work within a shopping centre and what generally doesn’t work as well.

    Our leasing department will then pursue and negotiate the best deal on the desired location. You will then be given the opportunity to review and accept the offer.

  • Yes. We encourage people to expand within the brand and become multi-unit owners if that is their goal.

  • No. In fact, the majority of our store owners are not hairdressers – their staff are. We look for motivated, enthusiastic people who are passionate about the brand and the idea of owning an exciting and rewarding retail business.

    The Hairhouse concept has been proven time and time again throughout Australia, so you can be confident you’ll have all the tools necessary to succeed in the operation, even if you don’t have a background in hair.

  • Whilst we have a tried-and-true business model, there’s still an expectation and need that store owners will engage with the day-to-day running of the business, particularly in the first couple of years. Store owners require an energetic and hands-on approach to maximise their local market share.

  • The time from your first expression of interest to the initial day of trading can vary, but on average expect around 12 weeks for the whole process.

  • A typical Hairhouse store owner achieves a healthy operating profit margin, which we will openly disclose to you further into the process.

  • Your investment will vary depending on the size and location of your store.

  • We have developed a proven model to support store owners to successfully run their businesses. This includes sales and operational support, business advice and guidance on every aspect of operating a Hairhouse business.

    We provide an intensive induction program and an onsite support program for all new store owners. After final approval by the management team, you will undergo 16 weeks of training. This entails a one-week induction at head office and two weeks in-store training. A 13 week program post opening will support you through the transition to business ownership and leadership.

    You will also receive ongoing support materials, including information on recruitment, products, suppliers, customer service, financial reporting and marketing tips.

    Our training department have years of experience, and they are here to provide you with ongoing support in all areas of your business, along with our business managers who provide you with coaching and ongoing support as well as regular in-store visits.

  • If you are ready to take the next step, please submit an enquiry form and a member of our team will contact you within two business days.